@if (session('success'))<div class="alert alert-success" role="status">{{ __(session('success')) }}</div>@endif
@if ($errors->any())<div class="alert alert-danger" role="alert">{{ $errors->first() }}</div>@endif
<div class="card"><div class="card-header d-flex flex-wrap align-items-center justify-content-between"><div><h2 class="h5 mb-1">#{{ $ticket->id }} · {{ $ticket->subject }}</h2><span class="text-muted small">{{ $ticket->tenant_id }} · {{ __(ucfirst($ticket->priority)) }} {{ __('priority') }} · {{ __(ucfirst($ticket->status)) }}</span></div><a class="btn btn-outline-primary" href="{{ route($central ? 'support.index' : 'tenant.support.index') }}">{{ __('Back to tickets') }}</a></div><div class="card-body"><div class="pp-conversation d-grid">
<div class="pp-message"><small>{{ __('Workspace owner') }} · {{ $ticket->created_at->format('d M Y H:i') }}</small>{{ $ticket->description }}</div>
@foreach ($ticket->messages as $message)<div class="pp-message border rounded p-3 mb-3 {{ $message->from_superadmin ? 'staff' : '' }}"><small>{{ __($message->from_superadmin ? 'Support team' : 'Workspace owner') }} · {{ $message->created_at->format('d M Y H:i') }}</small>{{ $message->message }}</div>@endforeach
</div><form class="mt-4" method="post" action="{{ route($central ? 'support.reply' : 'tenant.support.reply', $ticket->id) }}">@csrf<label for="ticket-reply">{{ __('Your reply') }}</label><textarea class="form-control" id="ticket-reply" name="message" rows="5" maxlength="10000" required>{{ old('message') }}</textarea><button class="btn btn-primary mt-3" type="submit">{{ __('Send reply') }}</button></form>
@if ($central)<hr><form method="post" action="{{ route('support.status', $ticket->id) }}" class="d-flex flex-wrap align-items-end">@csrf<div class="mr-3"><label for="conversation-status">{{ __('Ticket status') }}</label><select class="form-control" id="conversation-status" name="status">@foreach (['open','answered','closed'] as $status)<option value="{{ $status }}" @selected($ticket->status === $status)>{{ __(ucfirst($status)) }}</option>@endforeach</select></div><button class="btn btn-outline-primary" type="submit">{{ __('Update status') }}</button></form>@endif
</div></div>